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Kardex Boosts Machine Uptime and Service Efficiency with the Upgraded Kardex Connect
Kardex Connect’s Machine Health Dashboard enhances real-time transparency, optimizing efficiency, and maximizing uptime through advanced IIoT-driven monitoring and analytics.
www.kardex.com
A Smarter Approach to Service and Maintenance
Kardex Connect helps businesses maintain high system availability by providing real-time insights and remote support capabilities. With automated monitoring and service request features, customers can address potential issues before they cause downtime.
“Kardex Connect focuses on ensuring maximum uptime through faster error identification and resolution, as well as clear insights into machine health and usage.” says Athena Listin, Product Manager. “With new digital tools and remote support capabilities, we’re helping customers keep their machines running smoothly with minimal disruption.”
Key Features Driving Competitive Advantage
With the rise of IIoT-driven solutions in warehouse management, Kardex Connect stands out by offering superior remote resolution rates, comprehensive real-time data integration, and a customer-first approach to service optimization. Kardex Connect is packed with features that increase efficiency and reduce downtime:
- Automated Service Requests – Machines can detect problems and automatically trigger service requests.
- Remote Error Resolution – More than 80% of service issues can be resolved remotely, reducing the need for on-site technician visits.
- User-Friendly Apps – Customers can request service, track machine health, and access support via web and mobile applications.
- Live Video Support – Direct video calls with Kardex service technicians for faster problem resolution.
- Real-Time Machine Insights – Access machine performance data, error logs, and maintenance reports at any time via the machine health dashboard.
- Predictive Maintenance (Coming soon) – Future updates will use data analytics to anticipate and prevent potential breakdowns.
Designed for Customer Convenience
Kardex Connect is designed to put customers in control, offering proactive tools to maximize productivity and minimize downtime. Key benefits include:
Kardex Connect is designed to put customers in control, offering proactive tools to maximize productivity and minimize downtime. Key benefits include:
- Maximized Machine Uptime – Real-time error detection and fast remote resolution reduce disruptions.
- Lower Costs – Fewer technician visits and optimized maintenance reduce costs.
- Eco-Friendly Operations – Fewer on-site interventions mean lower carbon emissions.
- Smarter On-Site Support – If on-site support is required, Kardex technicians arrive fully prepared, ensuring fast and effective solutions.
Availability and Implementation
Kardex Connect is available as a standard feature with Full Care service contracts and as an add-on to Flex Care service contracts. Customers can easily integrate the solution using the Kardex Secure Site Control Box, which provides a secure and seamless connection between machines and Kardex’s central server.
www.kardex.com
Kardex Connect is available as a standard feature with Full Care service contracts and as an add-on to Flex Care service contracts. Customers can easily integrate the solution using the Kardex Secure Site Control Box, which provides a secure and seamless connection between machines and Kardex’s central server.
www.kardex.com
